January 30, 2010
I also must say that AmericanMuscle is very good with there customer service, how ever pypes is not ! Lets start off by saying im no stranger to working on cars, that being said this is what my problem is.
I order the pypes XFM16 off road x pipe with the intention of improving the sound and power of my car, i read the reviews on the product and a while back there were a few other complaints that this X pipe dose not work, and then all the sudden there are quite a few that say they do. Well i decide it seems like pypes has fixed the problem, so i buy it.
When i recieve the package, the first thing I do is open it and get all excited on how great my car is going to sound with its new exhaust system. I then start to notice the ball flange that conects to the catback exhaust and i realize its going to be almost impossible for a good seal, but out of bad judgment i decide to go ahead and use them. I read the instuctions very carefuly and begin the install.
To start off everything is going good except there appears to be a small gap between the manifold and the drivers side down pipe. Well i bolt it up anyway and torque everything down i notice that the x pipe that connects to the down pipe seems to be at a slight angle so i tug on it and sure enough it slides out of the x pipe so i take it all back apart and re install the x pipe. So after I put it all back togather i still have the same problem but i go ahead and start the stang.
With the car running i notice a awful exhaust leak so i turn the car off and right away call pypes to ask if there were any other procideurs i should have taken while instaling the x pipe. To start off pypes was very polite in helping and told me to take it off and check for alignment again, so this time I decide to take the car to the school and put it up on a car lift to do the install, only to have the same problem but then i notice the reason im having the offset and the leak is because the stud that goes inside of the manifold has a spacer that ford has put on there.
So i call pypes once again to only find out that they are closed, this time I call American Muscle and talked to there staff, they finaly get pypes on the phone and talk to the guy that designed the x pipe and they give me his name and tell me to call. As so as i get off the phone with AM I call pypes with the guy that designed it expecting my call but guess what they dont answere talk about customer support!
Well that was on a firday so i knew that they were going to be closed for the weekend so i take the pipe off, and install the stock H pipe back on. And drive home, first thing monday morning I am on the phone with pypes, and get a new person this time. He tells me that in 2003 half of the ford mustangs had the studs that had the spacer and the other half did not and that i was going to have to replace the studs.
Well im a little upset at this point and say ive spent this much money on the exhaut whats one more thing, then only to find out Napa, Slacks, Auto Zone, and Advance Auto do not carry this particular stud.
At this point i call and talk to pypes and they tell me there is no way to get the money back for the exhaust since its been ran, well I think that is about the stupidst thing I have ever heard in my life because how in the heck are you suppose to check for an exhaust leak with out starting the car?
I hope this review is helpful for somone wanting and x pipe I can guarante you that you dont want this one and that I will never again purchase a pypes product.
There are differnt x pipes out there that are a little more expensive, but im sure they have got to be better quality than this.