Installation Time: Shop Install
May 16, 2013
Missing masks/ Consider pre-painted
Ordered these unpainted from AM because I was planning other paint work at the same time. Package arrived fast and unmolested. When opened box, I noticed it only contained one set of masks to paint driver's side louver. No masks for passenger louver. I checked with my paint guy and he highly recommended the SHR masks if I could get them. He could mask with masking tape but more chance of running paint than with SHR masks. He also made me aware lots of prep work required on these louvers before paint ready. I notified AM. They sent me return UPS label and were going to ship me replacement box after they inspect content. Good service on face value but not what I was looking for. All I needed was one sheet of masks less than the size of a 8.5 X 11 sheet of paper. Why not grab the masks out of that box one was going to inspect and send those. I live in Canada, so to cross back over and find a UPS point to leave the box was a hassel. AM advised that's all they could do. I have several SHR billet pieces that I purchased direct in the past so I called SHR directly and the president, M. Canitano, sent me the required masks immediately, no questions asked, and free of charge. Received the masks and ready to proceed to paint and install. Although this product does not appear to be available pre-painted from AM, unlike so many of their other products, in hind sight I wish I had purchased these pre-painted as offered by SHR. It's hard to beat a company at it's own game. Quality of plastics looks superior. Like all other SHR products I own, I'm sure these will fit and look great once installed. I have eyed these since they first came out and love their appearance. Props to AM for offering the exchange. Bigger props to SHR for standing behind their product even if bought from a third party vendor. To MOST consumers, consider pre-painted version. Enjoy your Mustang!