AmericanMuscle is very proud to offer FREE SAME DAY SHIPPING when you place your order by 5 PM EST on a business day.
We ship via UPS Ground and/or USPS to all locations in the Continental 48 States absolutely FREE regardless of weight or size.
AmericanMuscle also offers Free Freight Shipping to Business Addresses in the Continental 48 States, Freight Shipments going to a residential address will require a $75 residential delivery fee.
Estimated delivery times for orders sent via Free Standard Shipping
99% of orders ship out the same day or next. Check for availability on the item page (see image to the right) as some items require additional processing time or are shipped directly from the manufacturer.
Because UPS does not deliver to P.O. Boxes, we strongly recommend that you provide a physical delivery address to avoid delaying your shipment. Shipping to an APO/FPO, Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands, or Canada is available at normal rates.
For full shipping details please view our Shipping Policy.
We try our best to prevent damage to all packages during transit by packing each order carefully. From time to time, though, damage will occur despite our precautions.
If you receive an item that has been damaged in shipping, please call us within 72 hours of receipt and we will have a new product sent to you, and initiate a UPS claim for the item.
Please hold on to the original packaging and packing material because UPS, in most cases, will need to inspect the items. A UPS representative will contact you to set up a convenient time to inspect and pick up the package for return. If UPS does not come to inspect the package, or does not take it with them when they do come - please call us, and we will send you a UPS Return tag to send the damaged product back to us.
If you have not received your order even after the tracking shows it was delivered, contact us within 15 business days to start a UPS tracer.
Packages will be returned back to us by the carrier if they cannot be delivered due to incomplete or incorrect addresses, are not picked up from a UPS facility, or if the recipient refuses delivery. All packages returned to us for the above reasons can take up to 3 weeks to be processed. We may charge you a 10% restocking fee at our discretion.
Receiving Your Shipment: Please be aware that it is the duty of the customer/consignee to accept delivery of freight goods consigned to them. The consignee must be present to receive the shipment at the time of delivery.
Inspecting Your Shipment: It is the consignee?s responsibility to inspect their shipment for damages before the UPS Freight driver leaves the delivery location. If the packaging shows any indication of damage, open it immediately to check the contents, and ask the driver to inspect the contents with you. If your shipment has been damaged, you (or the UPS Freight driver) must write a precise description of the damage on both your copy and UPS Freight's copy of the delivery receipt. Please call us so that we may start a damage claim with UPS Freight. Failure to inspect for damages at the time of delivery could result in any damage claim made thereafter being voided by UPS Freight.
For Concealed Loss or Damage: As soon as possible after delivery, unpack and inspect your shipment. Should you discover a concealed loss or damage, contact us immediately to start a claim with UPS Freight. Make every attempt to leave the containers and packing materials as they were when you first discovered the loss or damage. Please note that any damage claim made after delivery has been completed could result in the claim being voided by UPS Freight.
Note: The consignee is not justified in refusing a damaged shipment unless the damage has made the goods totally worthless. In cases of partial damage or loss, the customer should accept the entire shipment and determine whether it can be repaired or retained with an allowance. The customer is responsible for any holding or shipping charges on a refused shipment that UPS Freight deems repairable.
The consignee must be present to receive the shipment at the time of delivery. Failure of the consignee to do so may result in a delayed delivery and possible holding of the goods by UPS Freight. If UPS Freight is unable to make delivery, storage charges for each day held will accrue. If held, these charges are the responsibility of the customer. In the event that neither UPS Freight nor AmericanMuscle.com are able to contact the customer to schedule a delivery, the goods will be returned to AmericanMuscle.com and the original and return shipping cost as well as any storage fees will be charged to the customer. A restock fee may be charged at AmericanMuscle.com?s discretion to cover any additional costs such as replacement packaging.
Please note that freight items are not returnable once shipped unless as a last resort if a shipment is in danger of becoming abandoned. In the case of a Refused Freight Shipment without damage, the customer will be responsible for the original shipping, shipping of the freight item back to us, and any storage fees if applicable. In addition, the customer may be charged a restocking fee at AmericanMuscle.com's discretion based off of the individual situation and condition of the returning product and packaging. Replacement packaging needs to be special ordered so any replacement packaging for refused shipments must be covered by the customer.
Free Freight Shipping: AmericanMuscle offers Free Freight Shipping to Business Addresses in the Continental 48 States via UPS Freight. Any additional fees charged by UPS Freight for additional services either incurred through delivery issues or as requested by the consignee (other than normal shipping costs) are the responsibility of the customer. These include, but may not be limited to: Residential Delivery, Inside Delivery or Pickup, Limited Access Delivery or Pickup (including Churches, Schools, Construction Sites and Military Bases), Lift-Gate Service, Storage Fees, Corrected Bill of Lading.
Returns will only be accepted within 30 days of the customer receiving the product, and ONLY if a Return Merchandise Authorization (RMA) number has been issued.
AmericanMuscle.com reserves the right to refuse any package returned to us without authorization. Returns will be processed within ten (10) business days of receipt (not including weekends, holidays, and the day the package is delivered).
If you receive a defective product please contact us within our 30 day return policy period, and we will process your return free of shipping charges. Contact to process your return.
In the event of a defect that occurs outside our return policy, but within the manufacturer warranty, please contact the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, AmericanMuscle.com will be happy to try to facilitate a thorough review of the claim, but we have no final say in the decision made by the manufacturer (i.e. approvals, denials, fees, etc.).
AmericanMuscle.com is not responsible for any labor costs which occur as the result of the installation of wrong or defective parts.
If you return a product without first contacting our Returns Department at for a Return Merchandise Authorization (RMA) number, it will take up to 3 weeks to be processed and we may charge you a 10% restocking fee at our discretion.
If your unauthorized return has not been processed within 3 weeks, please send an email to .
All requests to change or cancel an order should be made over the phone with one of our representatives. Requests sent via email may not be received in time, and your order may ship. Please double check that your order is correct before submitting your order.
An order that has already received tracking cannot be canceled. Please call us to set up a Return Merchandise Authorization (RMA) once your order has been received.
For those customers with purchases shipped to Colorado, Kentucky, South Dakota and Vermont:
We are not obligated to, and do not, collect state sales tax. Your purchase is subject to state sales tax unless it is specifically exempt from taxation. Please note that the purchase is not exempt merely because it is made over the Internet or by other remote means. The State of Colorado requires that a taxpayer file a sales/use tax return at the end of the year reporting and paying use tax on those purchases that are not specifically exempt from taxation where sales tax was not charged on the invoice. Tax return forms are available on the state website