July 31, 2017
procharger a pro pain in the neck
I'm not even sure where to start with is one. This had to be the most miserable auto project I've ever taken on.
Lets start with "easy installation", quoted directly from prochargers brochure. That is a flat out lie. It would only be true if their instructions manual was complete and comprehensive, which it is not. I downloaded and read the manual before i purchased. Seemed pretty easy. When you actually start to follow the instructions you will find much ambiguity and failure to inform you that things like supplied brackets need to be drastically bent, and the photos supplied don't look like a 2000 gt and the kit on the pic is not what I have.
Next problem was bad/wrong parts. I received a bad MAF flange with numerous holes in it from a poor weld job. The supplied rad overflow support was stripped. Wrong bolts (too short) were supplied for MAF to flange bracket. Wrong bolt (wrong size) provided to brace supercharger from timing cover. While Procharger did replace the parts, it was a series of shipments and this greatly delayed my project. You can only work so far ahead before you need the parts to go on to next step. Also annoying was that each deliver from procharger, even a $1 bolt is done requiring a signature so plenty of my time wasted waiting for my parts at home.
There are also fitment issues that I have not yet fully resolved. Procharger calls for the the upper Rad hose to be trimmed to fit. Well not even close. The pics sent by tech support don't even look like my car.They seem fine with the hose hard against the supercharger and the inlet pipe resting on hose. I bought another hose and a coupling and made my own that does not rub.
The supplied air filter is too long and must be squashed about an inch to fit where they say. Again, tech support pics show a mustang but it don't look like mine. I have found one from KandN that will work, and that's going to cost me $65. Tech support unwilling and unable to help solve this problem.
The supplied Diablo Tuner would not load my tune. Needed to send a replacement. Hats off to them for an overnight replacement and good tech support. Was about a three hour job on phone with them to get the tune installed.
By far the problems were compounded by poor support from Procharger. I have had to make dozens of calls to them for help with fitment/parts and though I liked each and every one of the tech guys, at the end of the day they "didn't know what else to tell me", as related to the air filter, rad hose, intercooler bracket modifications.
Most distressing of all is that they offered apologies, because this has never happened before. I have turned a few wrenches in my day, and got all my mechanic friends to look at this along the way and they aren't impressed either. If the parts don't quite fit, then since 2000 they have had plenty of time to update manual and their overall database to be aware of and be in a position to help. In other words, this cant be the first 2000 where things don't fit. And if you are wondering if the car may be tweaked, wonder no more. I ordered this car new in 2000 and have been only owner, currently 8k miles.
I'm not filling in the time to install box because it don't go up to 3 weeks.
Lastly, the tune. Prochargers "tune" guys are too important to speak with you on the phone. They prefer emails, but do a terrible job responding. When I started the car, the high speed fan ran constantly. I was a nightmare to get the tuner to call me and explain this. I also had flood on hot start and they told me to take it to a tuner. I told them that my $5200 kit comes with a tune and that I intended to get one. So I have very low confidence level in procharger and their "tune". And its been a week since I emailed tuner last and no reply. I'm finally about to take it up with American Muscle as Prochager has just worn me out. It would appear that I'm going to have to find a shop and pay $$$ for a dyno tune anyway.
And if anyone is interested, I have chain of emails a mile long to document this process.
The supercharger does pull pretty good though.