April 09, 2019
Hey guys, I've had this SCT tuner for half a year or so now, and have noticed a TON of issues thus far. If you're looking for a chip that literally tunes the car and not a lot more, then this is perfect. If you're looking to not only tune the car, but utilize features like CUSTOM tuning, performance testing, and tune troubleshooting... you're gonna have a bad time. Before I explain what's wrong, I'd like to say that DESPITE THESE FLAWS, THE CUSTOMER SERVICE PROVIDED IS FANTASTIC! Their tune support team is very professional. Alas, here's what I've noticed could be improved on:
1) User Interface / Accessibility
The app's UI is unappealing to look at, and difficult to understand. When setting up a custom gauge cluster, the edit boxes don't even line up with the widget they're meant to replace... The chip seems to understand that it's married to a Mustang, but defaults to a Ford diesel when setting up gauges. When uploading a new tune, it gives you the option to rename it, but doesn't actually give you a button for it. The UI is not very friendly either, offering no descriptions, explanations, recommendations, or warnings for users who may not be well-versed in trying a custom tune. This app is allowed to hold a certain number of tunes, and so far I have two up-to-date tunes and the rest old useless ones. I haven't found a way to delete old tunes either, so my register is filling up quickly. These are just a couple of examples of minor things that really could be fixed for higher review scores, but have been "overlooked".
2) Custom Tune Options
This one is hit or miss for some folks, but from the reviews I've read (along with personal experience) the community has trouble with some options not working whatsoever. My experience was with the RPM limiter, both in neutral and drive. This option never yields any results for me, and the BAMA support team didn't have an explanation as to why, for me or anyone else. Also, the options are limited, with no launch control or other basic features.
This one's simple, but still a nuisance. My SCT tuner typically has issues connecting to Bluetooth after my phone has been away from the car. Typically, I've got to unplug it and plug it back in, then 'forget' the bluetooth device, and reconnect. Just a pain in the butt.
Honestly, I do wish I had gone with a Diablo or maybe the Livewire. Although the customer service has been great, it hasn't made up for the low-quality product. I do wish something would be done about it, or perhaps for the guys at American Muscle to at least contact me about it.
Thanks for reading!